Good Morning Steven,
I am writing this very informal letter to tell you just how much I appreciate you sending Burt Gordon to do the work. He was extremely efficient, very knowledgeable and very informative to the needs of the building. He had patience with me for all the questions I asked and took his time and cleaned up after all the work.
Thanks again for sending a person that i felt comfortable with and he assured me that your company will take good care of my building
New York, NY 10002