About Assured Environments

Comprehensive Pest Control, Customized to each Industry Segment

Providing Business Solutions in New York, New Jersey, and Connecticut

The New York region’s largest and most effective pest management company, safeguarding landmark properties since 1934, with comprehensive solutions that combine the right people, training, and technology. We love what we do. There’s just no other way to say it.

What Makes Assured Different?


Comprehensive project management • Tracking & documentation • Project requirements • Provides cost efficiency • On-demand Customer Reporting

Assured Environments equips its technicians with Motorola MC65 rugged hand-held computers with the following features:

Always-on Access to Enterprise Applications – Get real-time access to critical backend systems and the ability to interact with applications that provide the latest information, enable updates, and relay critical data. This makes it easier to share customer information with entomologists and others in the Assured proprietary network.

One-Click Data Capture – Empowers technicians to capture photos, videos, bar codes and documents instantly – recording vital information that used to be scribbled down – or missed entirely.

Customized Interface – User interface tailored for the Assured pest management marketplace, empowers our technicians to put the applications and functions they use most right at their fingertips. Faster, easier access to what is really important – to maximize workflow efficiency. This allows customers have on-line access to the status of work performed and scheduling information.

The single most important benefit that the Assured PesTelligent® program provides is to keep customers in the loop. Whether it’s for comprehensive project management, tracking and documentation, or for quantifying the requirements of a project – including the hours and cost –

PesTelligent® is up to the challenge. Customers never have to wait for a paper document since Assured’s virtual office is actually in the hands of the technician who is on-site at the customer’s business. That’s why PesTelligent® is the intelligent alternative to information management of pest issues.

A person in a yellow vest in a warehouse.
Two people in construction gear looking out at the sky.


Assured can assist your property to achieve LEED® certification by meeting all requirements for Green Pest management practices. Our integrated Pest Management methods are consistent with the standards set by the United States Green Building Council (USGBC), which encourages environmental and social responsibility.

  • All services LEED® compliant
  • GreenShield® certified standard
  • Documentation on-demand

Our Green Solution can help you obtain LEED certification and points in the following categories:

  1. Integrated Pest Management Erosion Control & Landscape Management: 1 Point
  2. Green Cleaning-Indoor IPM: 1 Point
  3. Innovation in Operations (Barcodes & / or Technology): 1-4 Points


On-staff entomologists • Nationally renowned expert advisory panel • NPMA® and Copesan® board members

According to the University of Washington, “Entomology is the study of insects and their relationship to humans, the environment, and other organisms. . . The study of insects serves as the basis for developments in biological and chemical pest control, food and fiber production and storage, pharmaceuticals epidemiology, biological diversity, and a variety of other fields of science.”

Assured’s professional entomologists monitor and detect the role of insects in the spread of disease. They also study ways of protecting food and fiber crops, and livestock from being infected, while, simultaneously, investigate the way beneficial insects contribute to the well-being of humans, animals, and plants. Even amateur entomologists are interested in studying insects because of their apparent beauty and remarkable diversity.

As early as 4,000 BC scientists in China were studying the role of silkworms in the production of silk, an important part of economic life for residents in that country. Later, during Aristotle’s time, the Greeks began entomology [from Greek entomon (denoting an insect) + -logia (-logy (the study of) ] as a formal field of study, related to biology. In the early part of the 20th century entomologists formed a society, the Entomological Society of America (ESA), to promote the science and study of entomology in the United States.

Assured’s on-staff entomologists, and its nationally-renown expert advisory panel of insect, rodent, and avian experts, keep technicians and other professionals aware of pest threats, and other harmful invasive species. As international travel increases and the exchange of people and products from less developed countries expands to more developed ones, threat detection and treatment opportunities will increase. That’s why entomology remains the scientific resource upon which Assured’s proven solutions are based.

A cockroach under a magnifying glass.
An exterminator spraying beams in a warehouse.

Trained and Certified

All staff and technicians • On-line, classroom and in-field training • Customer service/safety training • Pest ID and custom protocols via mobile hand-held devices

According to McKinsey & Company, “tying the curricula of training more closely to key performance metrics and then measuring its impact on them, organizations can generate greater value from training programs and find useful insights to improve programs constantly.”

The creation of this knowledge base supports Assured’s core mission: helping our customers achieve distinctive and lasting enhancements to performance. We share our insights and those of external experts to help advance the practice of pest management and provide business owners with facts on which to base business and policy decisions.

All of Assured’s staff and technicians undergo formal, periodic, on-line, classroom, and in-field training. Our on-staff entomologists take an active role in these studies, as do other experts. They help develop pest IDs and custom protocols using sophisticated hand-held computers and distribute information at the point of service – the customer’s place of business.

Total Assault

Total Assault utilizes the most advanced technology available. The program eliminates any active infestation within 30 days. Assured technicians implement a preventive maintenance and monitoring program to continually assure a pest-free environment. Total assault is designed to meet the following four principals

  • Sustainability
  • Effectiveness
  • Regulatory Compliance
  • Accountability

Total Assault starts Day 1 with your Assured consultant who surveys your facility’s requirements, develops a proposal and prepares an action plan. Once approved this action delivers targeted results by our technicians whose work is meticulously tracked by the PesTelligent® hand held device. Every project service record and regulatory reporting item is documented and available on-demand.

An exterminator spraying cockroaches in a home.
Call center operatives.


Internal call center • Tech coverage throughout area • On-line customer reporting

Dedicated field and internal customer service consultants are assigned to your account. Coupled with our call center and technical availability, we offer unparalleled support for any issue that may arise.

Assured’s call center team is comprised of its own employees. They take pride in their work and do not rely upon computerized menus or tele-robots. When customers call Assured they get a live employee on the phone – even during off-hour emergency situations.

Staying close to the customer is one of the benefits of having a call capability that always places a live human being (who can make a decision and is reliable) on the phone with a customer in need. Accessibility to solutions, when and where you need it, is a critical component of customer service.

According to WiseGeek.com, “a product or service can provide value in many ways. Along with helping a customer save money or providing enjoyment, it also could save the consumer time, provide a benefit that could not be obtained without the product or increase the value of something the customer already owns.”

For example, customers often have questions about the impact of pest treatments upon pets that may live in an apartment building with tenants. Although Assured is clear about its green policies, its IPM programs, and its LEED® and GreenShield® certifications which have a minimal impact upon the environment, we welcome questions like this from customers who need to be reassured that the company “practices what it preaches.”

Management Team

Our executive team helps make us the best pest solution providers in New York and New Jersey!

Andrew Klein- PRESIDENT

Andrew Klein is the President of Assured Environments, a position he has held since 1994, when the company was still known as Allied Exterminating. Mr. Klein has been a part of Assured Environments’ core staff since 1992 when he worked in the sales department. Mr. Klein is responsible for overseeing the day-to-day operations, sales management and services of the New York-based pest control company.

Mr. Klein received a Masters degree in European History from Columbia in 1992 and a Bachelor of Arts degree from Dartmouth College in 1989. In October 2011, Mr. Klein was appointed Chairperson of the National Pest Management Association’s Bed Bug Steering Committee.

Andrew Feldstein- Vice President of Operations

Andrew Feldstein is the Vice President of Operations for Assured Environments and has been serving in this role since April of 2000. Mr. Feldstein has worked in the pest management industry since August 1988. Prior to joining Assured Environments, Mr. Feldstein was the New York City Branch Manager for Rentokil, Inc., a Great Britain-based pest management company.

Mr. Feldstein graduated from The George Washington University in 1987 with a Master’s Degree in Business Administration. Mr. Feldstein is also currently the President of the Plainview-Old Bethpage Soccer Club.

Our History

Assured Environments is the New York region’s largest and most effective pest management company, safeguarding landmark properties since 1934, with comprehensive solutions that combine the right people, training, and technology.

At the young age of 22, Robert “Bob” Klein walked through the doors of his father’s company, Allied Exterminating, and has never looked back.

Daniel Klein, Bob’s father, started Allied Exterminating in 1934, building a thriving pest control company within New York City. In 1964 he asked his eldest son to come aboard and run the company. The two proved to be a dynamic team, acquiring six pest control companies in New York along the way. It was only a matter of time before Bob Klein turned Allied Exterminating into the powerhouse that is Assured Environments.

Unfortunately, with the passing of his father in 1977, Bob Klein was left without the council he had sought for the prior 13 years while running the company, not to mention the last 35 years of his life. But Bob continued to look forward to the day he could do the same for his sons. In 1989, he was able to fulfill that dream when his son Andrew entered the business. In 1994, Andrew Klein took over the role of president, with his father staying on in an advisory position.

Today, Assured Environments is the oldest, largest, unionized pest solutions provider in the New York region. Employing over 150 office personnel and field technicians, Assured Environments services homes and businesses throughout New York, New Jersey and Connecticut. Assured Environments is also part of a nationwide alliance known as Copesan, through which it offers quality pest control services throughout all of North America.

Bob Klein received his Bachelor’s degree in business in 1964 from the NYU School of Commerce, currently known as the Stern School of Business. Mr. Klein belonged to Tau Epsilon Pi and was class president during his freshman and senior years. Mr. Klein is currently a visiting professor at New York University teaching classes that focus on entrepreneurship.

Bob Klein has served on the Board of Director’s at the Children’s Hearing Institute since 2005. Mr. Klein also attended Harvard Business School’s “Owner, President, Manager Program” during the early 1980s.

Bob Klein has been married 52 years to his wife Susan and together they have raised two sons, Andrew and Jeffrey. Mr. Klein also enjoys spending time with his four grandchildren: Ellie, Olivia, Harrison and Alexandra.


Do you have questions about our services during the COVID-19 outbreak? Get in touch with Assured today! We’re here to help.

Is Assured Environments an Essential Business During the COVID-19 Outbreak?

Yes, we are providing pest services during the coronavirus outbreak. The health of our customers and employees is our first priority. However, pests aren’t taking any time off so Assured will continue to provide services to our commercial customers.

How is Assured Protecting Its Customers and Employees During COVID-19?

The expert staff at Assured is following all state, federal, and CDC guidelines during this outbreak. Our pest management technicians will be equipped with all necessary personal protective equipment (PPE), washing hands frequently, and practicing social distancing, for example.

Can Assured Help Protect My Business from COVID-19?

During this uncertain time, Assured is providing Disinfectix™. Disinfectix™ is a site disinfecting service for use against various pathogens and meets EPA criteria for fighting COVID-19. It is effective and approved for use in businesses such as daycares, schools, food manufacturing, warehousing, restaurants, and grocery stores.

Have Hours of Operation Been Affected by COVID-19?

No. We will continue to be open and provide exceptional service Monday-Friday from 8am-7pm, and Saturday-Sunday from 8am to 5pm.

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"Your team gave us instructions on what to clean out and were very informative and patient with my many questions."

- April 12, 2023 by S.B.

"Quick professional and courteous service
Very knowledgeable staff"

- April 12, 2023 by Fari Berdynaj

"Good service and reports."

- April 10, 2023 by L.G.

"I was very satisfied with the service. The personnel were friendly, helpful and polite."

- Aug 30, 2023 by Carol Berkin

"I've been working with Assured for the past 8 years. They service all of our buildings, they have an amazing team, always ready to help."

- Sep 18, 2023 by Driton Sinishtaj

"Excellent, knowledgeable, effective exterminator professionals. And nice guys! "

- Aug 19, 2023 by Peter Fraenkel

"These guys are the total package, always on time and reliable. "

- Aug 3, 2023 by James Jones

"Camilo Trujillo is very responsive and follows up with every request. "

- Aug 2, 2023 by Edward McGee

"Use them for my building, quick service and very affordable bi-weekly rates. Helps keeps building clean in NYC "

- Jun 20, 2023 by Haider X

"Assured Environments did an excellent and thorough job of making sure we were pest free. I highly recommend their services. "

- Jun 7, 2023 by Gus Sofronis

"Len provides amazing customer service "

- May 20, 2023 by Jeff Fenner

"...We have an agent that is truly dedicated to us. As seasons change, pest control needs change and Assured Environments ADAPTS!!!"

- May 6, 2023 by Michael Kerr

"Our 300+ person company think it's fantastic and progressive of Assured to offer a humane mouse/rat catching service with the catch-and-release option type mouse "traps"."

- July 2, 2023 by N.N.

"I'm impressed with their speed and efficiency. Crystiann P. is very professional, responsive and reliable. We highly recommend their services! "

- October 16, 2023 by Venus Lorana

"I can't say enough good things about Assured Environments. Prompt responses to emails, calls service requests, great support, friendly and very knowledgeable staff, Assured environments goes the extra mile to satisfy our needs. Carlos Lopez and Robert Shiron are the best. Carlos is on top of every issue and is always looking proactively to assure our site is maintained in the best condition. "

- November 21, 2023 by Sandy Baldini

"AE Pest has serviced our Rose Hill 85 acre campus for many years. The regularly scheduled service provided is dependable, on time and followed up with useful detailed reports that keep the campus pest free. Once alerted, AE Pest is responsive and diligently works to obtain excellent results in very short time, keeping all appropriate parties informed along the way. It is a pleasure to work with AE Pest, a critical partner in Campus Operations."

- February 27, 2024 by Deming Yaun

"They understand our industry and what's required. They are extremely knowledgeable in all arenas and provide valuable input for improvement. They are always reachable and willing to discuss, train and educate on any topic. A very valuable resource."

- March 24, 2024 by Lee Roy Johnson